three people with computer

Added Choice plan

Added Choice is a “point-of-service” health plan that offers members the opportunity to obtain health care services within the Kaiser Permanente delivery system and/or from any other licensed provider in Hawaii.

The Kaiser Permanente Added Choice® Physicians and Locations Directoryincludes information regarding the physicians, clinics, and hospitals you may choose for your health care needs. 

For additional details, you may refer to the Kaiser Permanente Added Choice® Member Handbook.

Added Choice helpline

The Added Choice helpline is available to assist with claims, precertification and customer service:

1-800-238-5742

Non-emergency Claims Option 1
Monday–Friday 4 am to 3 pm

Pre-certifications Option 2
24 hours a day, 7 days a week

Customer Service Option 3
Monday-Friday 8 am to 5 pm, Saturday 8 am to 12 pm

Back to top

You will need the free Adobe Acrobat Reader to read this file.
Please note: This PDF will open in a new window. If you can't view this PDF, please make sure that you've disabled any pop-up blockers on your computer.