Added Choice plan
Added Choice is a “point-of-service” health plan that offers members the opportunity to obtain health care services within the Kaiser Permanente delivery system and/or from any other licensed provider in Hawaii.
The Kaiser Permanente Added Choice® Physicians and Locations Directory♦ includes information regarding the physicians, clinics, and hospitals you may choose for your health care needs.
For additional details, you may refer to the Kaiser Permanente Added Choice® Member Handbook.♦
Added Choice helpline
The Added Choice helpline is available to assist with claims, precertification and customer service:
Non-emergency Claims Option 1
Monday–Friday 4 am to 3 pm
Pre-certifications Option 2
24 hours a day, 7 days a week
Customer Service Option 3Back to top
Monday-Friday 8 am to 5 pm, Saturday 8 am to 12 pm
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