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Member rights

Affiliated Practitioners are responsible for ensuring Kaiser Permanente members' rights during the course of treatment in their care.

Chapter 4 of the Affiliated Practitioner Manual includes those "Member Rights and Responsibilities," advance directives for healthcare as well as procedures of reporting member concerns. It is important for Affiliated Practitioners to be aware of these policies and procedures as they encourage a partnership between the member and the healthcare professional --a partnership based on mutual respect, cooperation, and effective communication.

Members may also consult their Member Handbook, the Kaiser Permanente member website www.kaiserpermanente.org, and the member publication, Partners in Health concerning their Rights and Responsibilities.