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Provider information

Clinical guidelines

Research our clinical practice guidelines for the care you deliver to our members.

Provider manual

Access our Affiliated Practitioner Manual that outlines our processes and procedures for you and your staff.

Provider Newsletters and Flyers

Provider Newsletters April 2019*

Provider Newsletters December 2019*

Provider Newsletter April 2020*

Provider Newsletter June 2021*

National EDI Flyer*

National Online Affiliate Flyer*

Upload Provider Disputes and Other Electronic Attachments*

Clinical Review Payment Determination Policy*


Submit Claims through Office Ally DDE Solution*

Learn about quality-related topics such as access standards, patient safety, risk management, and more.

Admission, Discharge, and Transfer (ADT) Notifications (Kaiser Permanente)*

Admission, Discharge, and Transfer (ADT) Notifications (Maui Health System)*

Learn how providers can register to receive ADT notifications per requirements of the Centers for Medicare and Medicaid Services (CMS) Conditions of Participation.

Disease management 

Download information about our Disease Management programs to assist you in managing your patients.

Find doctors and locations

Search for doctors by name, location or medical specialty. Locate Kaiser Permanente medical facilities, hospitals, or pharmacies. Find phone numbers, hours, services offered at each facility, and directions.

Contact us

Find out how to contact our Provider Contracting and Relations Department. 

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