Photo of a physician smiling

Contact Us

Provider Relations
Member Services
Claims
Claims (refunds)

Please select from the matrix below to contact us if you have any questions. If you are not sure whom to contact, please call Provider Relations at 503-813-3376. 

Provider Relations

Provider demographic updates, such as tax ID change, address change, addition of providers, termination of providers. Provider education and training. Contract questions.

503-813-3376

Mailing Address:
Kaiser Permanente Building 500 NE Multnomah
Suite 100
Portland, OR 97232

Member Services

General enrollment questions. Eligibility and benefit verification. Copay, deductible, and coinsurance information. Members presenting with no Kaiser Permanente identification number.

503-813-2000 or 1-800-813-2000  
8 a.m. to 6 p.m.

Claims

Claims - general. Claim payment status. Claims submission. Coordination of benefits. Third-party liability. Workers Compensation.

503-735-2727 or 1-866-441-1221

Mailing Address:
Kaiser Permanente Building
500 NE Multnomah St. Suite 100
Portland, OR 97232

Claims (refunds)

Questions regarding refund requests.

503-813-1900 or 1-800-756-2777

Back to top