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Provider information

Kaiser Permanente Online Affiliate

Register for access to Kaiser Permanente Online Affiliate. Once registered, you can sign on to view a member's medical record, confirm benefits and eligibility and more.

View claim status as a guest user

Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vender and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.

Clinical library

Expand your knowledge and enhance patient care.

Provider manuals

View guides and manuals that outline our processes and procedures for providers.

Our policies

Get a list of our published policies on a variety of topics such as continuity of care, patient safety, risk management, and more.


Read current and archived copies of our community provider newsletter.

Find doctors and locations

Now you can search for physicians, departments, facilities, and more, all in one place. Just select your area and choose the way you prefer to search.

Contact us

Find contact information for provider resources, such as Provider Relations.