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Our online resources provide quick and easy access to the information you need to work effectively with Kaiser Permanente and to provide the best possible service to our members.
We are committed to promoting the total health of Kaiser Permanente members. We appreciate the services you provide to support that mission.
Sign-on* to use our secure provider tools. You’ll have access to features tailored to your role. Here are some examples:
Online Affiliate and Claims Guest Access
- View eligibility and benefits
- View claim status
- View clinical information
- View and submit referrals
Affiliate Provider Connect
Northwest users may choose to sign on to our Affiliate Provider Connect application to confirm eligibility, view a member's benefits, complete a Pre Authorization request, submit a provider dispute, and check claim status.
View a member's benefits*
Claim Status Online*
Affiliate Provider Connect can also be accessed via One Health Port at https://www.onehealthport.com/
Sign-on* for Self-Funded Plan
View claim status as a guest user*
Contracted and non-contracted providers can view their claim status as a guest user without registering. You will be asked to provide key information about a claim in question. In return, you will be able to view claim status information, including the current processing status, and, if paid, the vendor and specific payment information. If your claim is not found in the Guest User system, call the phone number listed on the member’s ID card.
Register* for KP Online Affiliate access
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